Microsoft wants to create a legal framework governing the implementation of face recognition technology to ensure accuracy, prevent unfair practices and not violate individual rights.
Microsoft’s positions were announced through a blog spot by chief executive Brad Smith, which was posted last Thursday. “If we do not act, we are in danger of waking up in five years from now to see that facial recognition services have spread in ways that aggravate social issues. Until that time, these challenges will be far more difficult to withdraw, “says the US executive’s article.
Additionally, Smith advocates human insight into facial recognition results rather than leaving them on computers. “This includes cases where decisions may create a risk of physical or emotional harm to a consumer when they may have an effect on human or fundamental rights, or when the consumer’s personal freedom or privacy may be affected”, he adds.
In addition, he adds in his open letter that those who apply technology should “recognize that they are not exempt from their obligation to comply with laws prohibiting discrimination against individual consumers or groups of consumers”.
Face recognition technology is widely used today, from unlocking mobile phones to tagging friends in social media, but security concerns remain. Especially since Artificial Intelligence and the plethora of new technology surveillance cameras allow easy identification and tracking of individuals and actions.
Police services around the world are technology-based in order to solve crimes. However, software problems are not lacking. Indicative is that the software used by the Metropolitan Police in Britain proved to have produced wrong identifications in 98% of cases.
Corresponding errors are detected in software using various police services in the United States. The case of the Rekognition software sold by Amazon to various police services. As the American Civil Liberties Union (ACLU) revealed, this software “confused” 28 members of Congress with well-known, criminal criminals in the United States.
Smith concludes that especially when facial recognition technology is used by state agencies, this must be done with respect for democratic freedoms and human rights, to conclude “we must make sure that 2024 does not look like a page from the 1984 novel” .